If a user wishes to delete their account from the Mahhalcom app, they can follow the steps outlined below to request account deletion. The policy also details the types of data that will be deleted or retained, along with any additional data retention periods.

Account Deletion Steps

  1. Log in to the app with the account you wish to delete.
  2. Go to Settings or the Account page.
  3. Select the Delete Account option.
  4. Read the details of the account deletion process, then confirm the request if you agree with the terms.

Data to be Deleted

  • Personal account information such as: name, email, phone number.
  • Order history and previous purchases.

Data That May Be Retained

  • Payment data: Certain payment information will be retained for legal and financial purposes as required by law.
  • Support records: Interactions with the support team may be retained to improve service quality for other users.

Data Retention Period

Some data may be retained for a legally compliant retention period as required by local regulations in Kuwait. After this retention period, all personal information linked to the account will be deleted or anonymized.

For further information or assistance with account deletion, please contact the support team at info@mahhalcom.com.

Note: This policy aligns with Google Play requirements to ensure user data protection and provide users with an easy and transparent option for account deletion.

Disclaimer: Once the account is deleted, data cannot be recovered or restored, and all information associated with the account will be permanently removed.